Find out more about Deliver Clever’s services

Want to know more about our delivery services in Scotland? Check our FAQs:

We focus on deliveries of furniture, specifically '2-man home delivery' direct to the consumer. Home deliveries are typically made to a room of choice, unpacked with packaging removed, and with light assembly of the product where required. We also offer a business-to-business trade service for bulk delivery.
We deliver throughout Scotland from our Ayrshire base.
We have very strict delivery timescales, with over 96% of our deliveries completed within 7 days of receipt of goods.

Zone 1 deliveries in Scotland are typically completed in 1-3 days. Contract and local work is generally next day, and our fleet vehicles also collect and deliver same-day, straight from our client’s premises to the customer.
Our extensive home delivery fleet comprises 3.5-tonne Luton vans. Vehicles are well-maintained, smart and roomy, with a range of unliveried polished white vans and vans featuring Deliver Clever livery. Vehicles are manned by our smart, uniformed 2-man delivery crews.
Our clients encompass almost every size and type of business within the furniture and household goods industry and include single unit retailers, retail chains, large and small manufacturers, importers, national suppliers, wholesalers and blue-chip companies

Many of the industry’s largest and best-known companies rely on Deliver Clever to get goods to consumers on time and in excellent condition.
Individual pricing is tailored to each client dependent on geography, volume and specific requirements.

Our pricing structure is very straightforward. We charge per home delivery up to 3 Cu.m regardless of weight, size, shape or number of pieces. Pricing for upholstery deliveries is calculated per seat. Any orders larger than this then attract a small additional charge.

Please note that deliveries to northern Scotland postcodes (eg. Aberdeen and Inverness areas) incur additional charges.

A fuel surcharge is applied to all weekly invoices.

Contact us with details of your requirements and we will supply a quote specific to your needs.
Our Goods in Transit policy covers each vehicle for up to £35,000 per load and our Public Liability whilst on client and customer property is up to £5 million.

Whilst every care will be taken to protect your goods, there will of course always be some risk of damage. If products or property are damaged at the time of delivery then such damage must be reported to us at the point of delivery. We do not accept claims reported after our crew has left the recipient’s property.

We will investigate any claim and provide a response within 5 working days. If a claim is deemed valid and we accept liability, we will raise credits against future invoices. Unfortunately we cannot insure glass, unpackaged goods or used/ex-display items..
Invoices are raised weekly for the preceding week’s deliveries (from Monday to Sunday). These are sent automatically by email and detail each delivery including its tracking order number, delivery date, customer name and client reference, together with our fuel surcharge.

Signed PODs are held on file for a minimum of five years and can be requested at any time for delivery queries.
A whole host of reports are supplied to clients according to their own requirements, detailing scheduled deliveries, completed deliveries, delivery issues, customer contact, stock held and so on.

Report details are tailored to client need. All clients have access to our tracking system and client portal, displaying delivery information in real time including recipient signature, photographs of completed deliveries and delivery tracking, as well as enabling clients to run reports.
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To discuss how you can Deliver Clever, please contact us