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Privacy Policy

Cookie Policy


This privacy policy sets out how Deliver Clever uses and protects any information that you give Deliver Clever when you use this website.

Deliver Clever is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Deliver Clever may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2012.


What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



Our use of cookies on this website

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other device (such as a smartphone or tablet) if you agree. Cookies contain information that is transferred to your computer's hard drive. Information might be about you, your preferences or your device and cookies are generally used to help our site work for you as it should. Information does not necessarily personally identify you, but can improve your website browsing experience. Cookies are not viruses and they cannot replicate themselves or spread to other devices or networks.

For more information about cookies, visit All About Cookies

We use the following cookies:

  1. Strictly necessary cookies
  2. These are cookies that are required for the operation of our website and cannot be switched off. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart (only applicable where our website contains an ecommerce function) or make use of e-billing services. These cookies do not store personally identifiable information.

  3. Analytical/performance cookies
  4. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily and identifying popular and least popular pages contained on the site. Information collected is anonymous and visitors cannot be personally identified.

    This website may use Google Analytics which is one of the most widespread and trusted analytics solutions on the web, helping us to understand how you use the site and ways that we can improve your experience. These cookies may track activity such as how long you spend on the site and the pages that you visit so that we can continue to produce engaging content. Click here for more information on Google Analytics and its cookies.

    This website may also use Hotjar heat mapping software, which is a trusted source of website user tracking, allowing us to understand how you use and interact with the site and ways that we can improve your experience. These cookies may track activity such as the buttons you click and the pages you view.

    From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, cookies may be used to ensure that you receive a consistent experience in using the site whilst ensuring that we understand which optimisations our users appreciate the most.

  5. Functionality cookies
  6. These are used to recognise you when you return to our website and enhance functionality and personalisation. This enables us or third party providers to personalise content for you and remember your preferences (for example, your choice of language or region).

  7. Targeting cookies
  8. These cookies record your visit to our website, the pages you have visited and the links you have followed and are often set through websites by advertising partners (where advertising is implemented on the site). We will use this information to make our website and the advertising displayed on it, if featured, more relevant to your interests. These cookies do not store personally identifiable information and are based on your browser and internet device.

  9. Social media cookies
  10. These cookies are set by social media services added to our website which enable you to share content from our website with your networks. They can track your browser across other websites and create a profile of your interests, enhancing your profile on their site or contributing to the data they hold for various purposes, as well as helping our website to display content and messages relevant to you.

This site may offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to us through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

In order to provide you with a positive user experience on this website, we provide the functionality to set your preferences for how this site runs when you use it. We need to set cookies so that this information can be recalled.

Cookies set by third parties

We have no control over third party cookies and we cannot accept any liability for the third party’s compliance with its legal obligations.

Some cookies may be implemented by third parties located in the US. If you agree to these cookies, you consent to the transfer of your data to the US according to Article 49(1) of the EU General Data Protection Regulation. The US third party may not provide levels of protection equivalent to protection levels in the EU, EEA, Switzerland or UK. Persons in the EU may not have effective legal remedies against access to data by US authorities.

Disabling cookies

If you do not agree to the storage of cookies set by this website, you can prevent the setting of cookies by adjusting the settings on your browser.

Be aware that disabling cookies will affect the functionality and features of this and many other websites that you visit.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Contact us

If you require further information or wish to query the cookies we use on this site prior to your use of it, please contact us via:

Email: office@deliverclever.com

This Cookie Policy is updated periodically.


To discuss how you can Deliver Clever, please contact us